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Toronto eCommerce fulfillment process

3PL (third-party logistics) fulfillment refers to outsourcing the retail order fulfillment process to a team of experts. 

This includes receiving orders, picking and packing, inventory management, shipping, and warehousing. By outsourcing fulfillment to a 3PL, you’re able to spend less time fulfilling orders and more time on developing your business. If you’re looking for more information about the eCommerce fulfillment process in Toronto check this out

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When your customer places an order, it’s time for the fulfillment process to begin! Some 3PLs require you to manually upload orders to their system; however, there are 3PLs that can integrate with your online store and automatically push orders to your fulfillment provider.

As soon as an order is sent to your 3PL, it is assigned to a warehouse picking team or a picker. The picking team receives a packing list of the items, quantities, and storage locations at the facility to collect the ordered products from their respective locations.


Strive to choose the best packing materials to both protect your products and achieve the lowest practical dimensional weight. We also allow our clients to use custom packing materials to put their brand front and center at an additional cost.


The next step is shipping your order. Most 3PLs will purchase and print shipping labels on your behalf. Some 3PLs have preferred carriers with whom they partner, while others compare shipping costs from a variety of carriers.